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Privacy Policy

At Focused Minds Tutoring, we are committed to protecting the privacy and personal information of our students and their families. This Privacy Policy explains how we collect, use, store, and protect your information, and how we comply with federal regulations, including the Family Educational Rights and Privacy Act (FERPA) and the Children’s Online Privacy Protection Act (COPPA).


1. Information We Collect
We may collect the following types of information:

  • Student name, grade level, and age

  • Parent or guardian contact information (name, phone number, email address)

  • Session data including attendance, performance notes, and tutoring goals

  • Video recordings of sessions (for internal review and progress tracking only; retained for 180 days)

  • Payment and billing information (processed securely through third-party platforms such as Stripe or PayPal)


2. How We Use Your Information
Your information is used solely for educational and administrative purposes, including:

  • Providing personalized tutoring services

  • Communicating with parents or guardians

  • Monitoring student progress

  • Maintaining secure records for compliance and internal quality assurance

  • Processing payments and managing accounts


3. FERPA Compliance
We comply with the Family Educational Rights and Privacy Act (FERPA), which protects the privacy of student education records. We do not share personally identifiable information (PII) from students’ records with third parties without prior written consent from the parent or guardian, unless permitted under FERPA exceptions.


4. COPPA Compliance
In accordance with the Children’s Online Privacy Protection Act (COPPA), we do not knowingly collect personal information from children under the age of 13 without verifiable parental consent. Parents or guardians may review, delete, or update their child’s personal information at any time by contacting us at customerservice@focusedmindstutoring.com.


5. Data Security
We use secure technologies and practices to protect all personal and educational information, including encryption, secure servers, and access controls. Only authorized personnel have access to student data.
Zoom session recordings are securely stored and retained for 180 days before automatic deletion.


6. Third-Party Services
We may use trusted third-party services (such as Zoom, Stripe, and PayPal) to facilitate tutoring sessions and payment processing. These services are required to comply with their own privacy policies and applicable regulations. We do not sell or share your personal information with advertisers or unrelated third parties.


7. Your Rights and Choices
Parents and guardians have the right to:

  • Access their child’s records and session history

  • Request correction or deletion of their child’s personal information

  • Withdraw consent for data collection or participation

To exercise these rights, please contact us at customerservice@focusedmindstutoring.com.


8. Policy Updates
We may update this Privacy Policy from time to time to reflect changes in practices, legal requirements, or services. The latest version will always be available on our website with the effective date clearly posted.


9. Contact Us
If you have any questions or concerns about this policy or our data practices, please contact:

Focused Minds Tutoring
Email: customerservice@focusedmindstutoring.com

 

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